Here is some recent email feedback we have received from our highly valued customers!!
Returning Customer? Click Here to share your experience with ReefScavengers!
"Truly recommended. Shipping lagged a little, but they did well getting the order straightened out and even gave me extra snails to comp. Everything came live and well even for 2 day shipping."
-Khang San Jose, CA "This was the first ever internet purchase for saltwater livestock I ever
made. Reef Scavengers had the best prices, and the best customer service around.
Even when USPS had nearly destroyed my package during shipping, the livestock and
corals were so hearty they all survived, even with massive water loss. The great
staff kept in constant touch through the ordeal, and were willing to help in anyway
they could. Pictures/Descriptions on website give a very good representation of what
you will receive. From this experience I will be always coming back to Reef
Scavengers for any coral and invert needs. Thanks so much guys!"
-Kenneth Pulaski Macedonia, Ohio "1st time ordering online. Great shipping, great prices, and great
livestock. Will be back real soon to do more buisiness."
-Jake Chicago, IL "Buying online is always scary, especially with live animals. Happy to
say that the inverts from you have been happily thriving for the past few months in
my 150 Reef Tank. I check your site frequently for "new arrivals"!"
-Dave Salkin Freehold, NJ "Bought an urchin, a cluster of dusters, and a scallop which are all
lively and doing great. Dylan was extremely helpful and was very patient in
answering all my questions. I definitely will be back to purchase from him again and
I am grateful to have Reef Scavengers as a local resource. Thanks again Dylan!"
-RJ Kirbert Satellite Beach, FL "I would like to say there service is excellent and the way they package
there items is great. I have ordered from them many times and I can not express how
satisfied I am with there service."
-Brad Birch (BBs Aquatic Service) Stetsonville, WI "Great Live Stock, fastest shipping of any dealer. I will use them again
and again."
-William Bristow, VA "Great specimans! Wonderful Customer Service!"
-Edward S. LaFlam Jr. Gloucester, MA "Just had my second order from RS.com and I have to say once agian Dylan
out did himself. I ordered three cleaner shrimp and they all came in alive and
kicking and huge!! Along with two nano packs and couple other little critters and
this time USPS didn't crush my box and all was happy healthy and very much alive. Also the selection is the best I've seen. TY Again"
-Jonathan C. Phoenix, AZ "Another perfect order. Blown away how quick shipping was. The blue
palys are awesome. THANKS!!"
-Jordan Baton Rouge, LA "I am new to saltwater, Just a few months into this
great hobby. I am so grateful I found Reefscavengers.com. Everything I have ordered
has arrived alive and usually more or better than what I ordered. The prices are
outstanding and shipping is well within my budget. This is my fourth (or
fifth) order, thanks so much, Joel."
-Joel DeRossett Jacksonville, FL "Another great experience.Arrived the day I wanted, in healthy and
colorful condition. All of em (lettuce nudibranch, red thorny star, nassarius
snails) are doing well ever since.
I'LL BE BACK SOON!!!"
-Sonny Lexington, KY "Great service!! I have spent a couple of months looking for a stingray
and many of the local petshops dont usually carry them, but i got in touch with
reefscavengers and dealt with Dylan the entire time with very quick response on my
questions and my order. I am very satisfied with the service i got and for now on if
i need any inverts, corals or special creature such as another ray i will def will
be doing business with reefscavengers. they have great prices and friendly staff.
thanks again"
-Chris Melbourne, FL "Greetings, Reef Scavengers staff!
I placed my first order with you about 2 weeks ago. Although not all of my
items arrived alive (due to an excessively long delivery delay by the USPS.) I
wanted to commend you for the time and care you took to pack the items
shipped. Unfortunately what we label as “Handle with care,” often is translated
to “Play kick ball with it before you sit it in the sun/ice for 4 hours while
loading up. I am an inland coral farmer, working on developing stronger aqua-cultured
corals, with incredible colors not found anywhere else, to help stop reef
demolition due to our (oh so expensive) hobby! I shop online a LOT. I place many
orders a week and have used nearly every online reef invert company. I was
really, truly was impressed with your packing. You are the only company out
there using Mylar bags to keep the items warm, along with heat packs.
I’m a big Saltwaterfish.com, Liveaquaria.com and Persolutions.com fan, but I
felt compelled to place my second order within a week from the last one. I
guess that puts you pretty high on my list.
I appreciate you doing right by me and crediting me for the animals that did
not survive. As you can see, it definitely got you return business. Feel
free to post this letter, or direct anyone to me that is feeling unsure about
placing an order with your company. Many of us have gotten ripped off by
unscrupulous companies like Aquacon.com, and it does make a person think twice
before ordering online. I have no reservations about placing many more orders
with you in the future. Thank you. You are doing a good job. "
-Victoria G. Indiana "Great experience! All the creatures I ordered arrived well packed and
healthy. All of them are still alive and healthy as of today. DO NOT GO ANY FURTHER
FOR SCAVENGERS!!!"
-Sonny Lexington, KY "I had a really bad experience because of USPS. 170 dollars worth of
livestock arrived dead, but it wasnt reef scavengers fault. They actually resent my
whole package, and prioritized it to over night, and everything came alive and
healthy! A+++ for reef scavengers! Thanks!!"
-Heather York, PA "I am very happy with my order!! It arrived on time and everything is very
healthy!!! I will order again!!!!!"
-J Murgas Clio, MI "Again I must complement on the outstanding service, My 8 year old made an
order with money that was given to him in Xmas. he bought a few critters and at the
checkout he noticed he had a dollar left and decided to buy just 1 polyp, I told him
that he should save his dollar for an next time because a single polyp is not
usually sold,but stubbornly he ordered the single polyp and when the shipment
arrived healthy and alive ,my son received 2 polyps. Thank you for being so noble."
-Norma C. Pompano Beach, FL "I set up a group buy for myself and a bunch of friends in total we spent
over $1,200. I spoke with Dylan from start to finish and I have to say it was one of
the best buys we have ever had. We have dealt with 10 other invert companies so far
and the customer services Reefscavengers provided was above and beyond any. During
the shippment of our three boxes of critters one box was destroyed. Im not being
over dramatic the box was crush in on one side and half the bottom. The box so bad
that I could reach my fist inside and pull the silver climate control bags out
through the hole, also on top of this the USPS man went to my neighbors house
instead of mine at 11am and didn’t come back until 4:30pm even though the address
was clearly labeled. Opening the first two boxes everything was in mint condition
and was given to their owners. The Box that was crushed and torn open was half DOA
for obvious reasons I fired off an E-mail to Dylan with the DOA list and within 20 minutes I had everything refunded over $200.00 worth of stuff no questions asked. All my friends and I are very impressed with the service and condition of the livestock and are already planning another GB from Reef Scavengers in a couple of months. Thanks Dylan"
-Jonathan C. Phoenix, AZ "Our first order came a day late and almost all of our order arrived
alive. We placed our order just before Christmas so I blame the die off on slower
shipping due to the hollidays. We contacted REEFSCAVENGERS right away and they
offered a refund or credit towards our next order. Everything we ordered was
exactly as described on the web site. Can't wait to place our next order! Great
stuff, great prices!!! Online fish/aquarium orders to Canada are usually a
disaster. REFSCAVENGERS was a pleasure to deal with... we HIGHLY recommend this
site to any and all Canadian fish fanatics!"
-Kam & Amy Thunder Bay Ontario Canada "nice stock! thank u!"
-Cesar Gonzales Hollywood, FL "Wonder items, everything arrived in great shape and is now part of my
reef system. I will definitely order again!"
-Carol Largo, FL "Love your stuff. You have a very satisfied customer in Jupiter Fl."
-Tami Jupiter, FL "These guys are the greatest. No minimum purchase, optional freebies, and
great customer service. Not to mention the most competitive pricing compared to
anywhere I've been, whether online or the local fish store."
-Benjamin Highland, IN "I just received my order of snails today and must tell you how impressed
I am. The package arrived with all of the animals in great condition. I acclimated them and they are now busy doing what I bought them for. The freebies were also cool, my wife wants me to buy a bunch of the sand sifting crabs now that we have
seen one. Thanks for everything, I will definitely be ordering again and telling other people to do the same."
-Michael J. Wolf Martin, SC "This is the first time i have order online and i am amazed by how fast
and how good the livestock was. I am at the moment acclimating the inverts i got. another good thing...they included more 50 cent frags than i order. They also responded promptly to my e-mail with my questions...i would HIGHLY
recomend them."
-Nate California "I've ordered twice now, not only were the prices better then retail but
the quality was superior."
-Peter Cosmoglos West Palm Beach, FL "GREAT contact!! Fast shipping. Everything arrived in BEAUTIFUL
condition!! Definitely recommend reefscavengers!!"
-Rob Brandon, FL "Very happy with my selections! Thanks for the help!"
-Ruth Rockledge, FL "The only site i will order from. i got more polyps than i ordered and
they are doing amazing . thanks guys keep the list growing!"
-Andrew Miami, FL "When I opened the box all I said was WOW. Packaging was perfect compared
to others. Sea life was in great shape, most polyps opend within an hour or two. I
will buy again!!!!!"
-Louie Rodriguez Laguna Vista, TX "I must say, That I am very pleased with the packaging and overall health
of all the sea critters. They had adapted quickly in my tanks, polyps all opened
in just hours after relocation. Prompt service and quick shipping. It has been a good stress free pleasure to buy from reefscavengers."
-Norma C. FL "Great Shipping and all Inverts arrived alive. Second order is on the way!!!!"
-D. Fleming MD "Unfortunately I had some snails arrive dead. Reef Scavengers did not
hassle me at all, and replaced all of the animals on my next order. Great customer
service and the best prices I've found."
-Gilbert La Habra, CA "It is a pleasure doing business with reefScavengers.com. We have made
several purchases from them and are very satisfied with our new tank mates!" -Joe Cleveland, OH "Not only the cheapest and fastest shipping, but also the best. All creatures are packed with TLC and arrive in better health then the others on the net." -Larry Leetonia, OH "They have the best quality out there, would recommend for all your reefing needs for crabs, urchins, and the sea hares wow will buy again and again thanks." -Gerald Jeffers PA "The livestock I got was fantastic quality, carefully packed, and very healthy. I will definitely order again!" -Mike Guess Cocoa, FL "I ordered a crew of snails and crabs for my first nano reef. Everyone arrived alive and well and are doing extraordinarily well. My crabs change shells daily, and I've had several molts already. I'm extremely pleased and will be back for more!" -Michelle A. Milwaukee, WI "I purchased quite a bit of livestock from reef scavengers. Not only did they respond to my e-mail's promptly, they were able to add and change my order just before shipping and still we received everything in 2 days and nothing was lost or in poor health. These guys are the best in online orders for sure." -Bob Antioch, CA "It's absolutely wonderful to do business with a company who delivers. The snails and the sea hares were received well packed and alive. Thanks!" -Wanda Newnan, GA "I got a really great deal from Reef Scavengers. The shipping is the cheapest I have seen and all arrived safe & sound. Thanks!" -Linda Pennsylvania "Great Vendor. Honest (and the lowest I could find) and fast shipping prices. I ordered about 40 critters and every one arrived alive. Will do business with reefscavengers.com again. Thank You" -Tony Massachusetts "Super Fast Shipping, And entire purchase arrived alive & well, even when the weather outside was over 100 degrees F. Superior pricing, with great service. Will use again." -John Las Vegas, NV "I'm delighted with my order of Cerith, Nassarius and Nerite snails and Blue Leg, Red Leg and Scarlet hermit crabs. They all clocked in and started right to work within minutes of being released. Fascinating l'il critters from folks who obviously know what they're doing and how to do it!" -Sharyn Z Wertz Batesburg, SC "I have ordered from you 3 or 4 times and have a great experience every time, great product at great prices, i have never had any losses from anything i have gotten off of you." -Chris Indiana "Snails are still alive and running rampant in my tank! The best money I have spent by far! Whenever someone asks for a good web site for a cleanup crew I send them to REEFSCAVENGERS.com!!!!" -Rob M New York "I have ordered from numerous sites online and reefscavengers has the cheapest and best delivery prices. The livestock is healthy and ready for the reef tank. Everything I have ordered arrived in a timely fashion and healthy, tracking numbers are key. I am getting ready to place another order. Keep up the good work." -Jordan "ReefScavengers have the best prices all the way around. Everything arived in perfect condition, Thanks ReefScavengers" -April Stafford, VA "I've been pleased with the snails i have gotten and have ordered some more for my girlfriends tank that I'm setting up. In my first shipment a couple of them came d.o.a. but i was quickly reimbursed. I will continue to order from REEFSCAVENGERS the prices and quality are great." -Gilbert San Antonio, TX "I ordered some sea urchines, snails and a crab. All arrived alive and are still doing well after about a month. No problems." -Brian Fremont, OH |
